We understand that finding the perfect rental property can be a challenging process, and we’re here to help every step of the way. Whether you have questions about a specific listing, need assistance with our search tools, or just want some general advice about the rental market, our dedicated team is ready to assist you. We encourage you to reach out to us – your perfect home awaits!
We strive to provide exceptional customer service and believe that open communication is key. We value your feedback, questions, and concerns. Please don’t hesitate to contact us using any of the methods below. We are committed to responding to your inquiries promptly and efficiently. We typically respond within 24-48 hours, excluding weekends and holidays.
Contact Information:
Email: [email protected]
Address: 2523 Astrozon Cir, Colorado Springs, CO 80916, United States
While we encourage email communication for its efficiency and record-keeping capabilities, we understand that sometimes a phone call is preferred. Unfortunately, at this time, we do not have dedicated phone support available. We are working diligently to implement this feature in the future to further enhance our customer service offerings.
What to Include in Your Message:
To help us assist you more effectively, please include the following information in your message when possible:
- Your Name: So we can address you personally.
- Property of Interest (if applicable): Including the address or listing ID helps us quickly understand your specific needs.
- Specific Questions or Concerns: Be as detailed as possible about what you’re looking for or the issue you’re experiencing.
- Preferred Method of Contact: While we primarily communicate through email, letting us know your preference helps us tailor our response.
- Best Time to Reach You: This information is helpful if we need to follow up with additional questions.
Common Inquiries:
Below are some frequently asked questions that might help you find the information you’re looking for quickly:
- How do I search for properties? Utilize our user-friendly search bar and filters to narrow down your options based on your specific criteria.
- What are the requirements for renting a property? Each property may have different requirements, but generally, you’ll need to provide proof of income, identification, and references.
- How do I schedule a property viewing? Contact us via email, and we’ll be happy to coordinate a viewing at your convenience.
- What is your pet policy? Pet policies vary by property. Please refer to the individual listing details or contact us for more information.
- What are your lease terms? Standard lease terms are typically 12 months, but shorter or longer terms might be available. Please inquire for specifics.
We appreciate your interest in our services and look forward to hearing from you soon. We’re confident that we can help you find the perfect rental property to meet your needs.
Thank you for choosing us for your rental property search!